Email Sending Issue and Receiving Issue

There are several reasons for Email Sending and Receiving issue in Zimbra at times. Possible troubleshooting steps are shared here below. If you have already tried the possible solutions and issue still persists, then call us at +91 84488 74844.

Some Possible Solutions

1. Check your Zimbra server’s network connectivity

Ensure your Zimbra mail server is connected to the internet and has a stable network connection.

2. Confirm that your MX records are correctly configured

Ensure that your MX records are correctly configured and pointing to your Zimbra mail server.

3. Check your firewall settings

Check your firewall settings to ensure that your Zimbra mail server is allowed to receive and send mail.

4. Inspect your DNS settings

Confirm that your Zimbra DNS settings are set up correctly.

5. Verify that your Zimbra services are running

Check that all Zimbra services are running correctly on your server.

6. Confirm that your email client settings are correct

Ensure that your email client settings (incoming and outgoing mail server, port, and authentication) are correct. If none of the above solutions fix the problem, check your Zimbra mail server logs for error messages and address them accordingly. If the issue persists, call JIL at +91 84488 74844

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  • Jingle Infotech Limited
    C-15, 3rd floor, Amar Colony Main Mkt.
    Lajpat Nagar IV, New Delhi 110024
  • +91 11 41622043,
    +91 11 41622044
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